FAQ

@dharbor

Frequently asked questions about Yoodle.

¿Qué es Yoodle?

Yoodle is a smart communication platform that brings conversations, communities, workflows, and collaboration tools together in one connected experience.

💻 Which devices can I use Yoodle on?
  • Desktop browsers
  • Laptops and workstations
  • Modern web browsers with internet access
🌐 Can I use Yoodle without an internet connection?

Most Yoodle features require an internet connection because conversations, notifications, and collaboration happen in real time.

🔗 How do I invite people to collaborate?

You can invite members through your workspace settings or share invitation links depending on your organization’s permissions.

🆕 How can I start a new conversation?

Open the desired channel or workspace, create a new message, and start the discussion. You can use threads, mentions, and replies to keep conversations organized.

📋 Can I participate in multiple conversations at the same time?

Yes. You can engage in multiple channels, discussions, and threads simultaneously while keeping each conversation organized separately.

👥 How do I know who is active in a conversation?

Yoodle displays active participants, online presence indicators, and activity updates so you can easily see who is engaging in discussions.

💾 Are messages and activities automatically saved?

Yes. Conversations, replies, and workspace activities are automatically saved to ensure information remains accessible and organized.

🔔 Can I mention colleagues within a conversation?

Yes. Use the @ symbol followed by a username to notify specific members and bring their attention to a discussion.

📎 Can I share files and documents?

Yes. You can upload and share files, images, and documents directly within conversations so participants can access them easily.

🔒 Who can see the conversations I create?

Access depends on workspace permissions. Private channels and restricted conversations are only visible to authorized members.

⚠️ I can't see real-time updates. What should I do?

Check your internet connection. If the issue persists, refresh the application or sign out and sign back in.

🔑 I forgot my password. How do I recover it?

Click on “Forgot Password” from the login page and follow the instructions sent to your registered email address.

Muela Cohete DH